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Permit |
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Permits (UK) is part of the Managed Migration Directorate which
manages non-asylum immigration routes within the Immigration and
Nationality Directorate (IND) of the Home Office. Each level of
the organization has its own specific aims that support the overall
purpose of the Home Office. |
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The purpose
of the Home Office as a whole is... |
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To
work with individuals and communities to build a safe, just and
tolerant society enhancing opportunities for all and in which rights
and responsibilities go hand in hand, and the protection and security
of the public are maintained and enhanced. |
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The
Immigration and Nationality Directorate is responsible for delivering
against the Home Office’s Aim , which is: |
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To
regulate entry to and settlement in the United Kingdom effectively
in the interests of sustainable growth and social inclusion. To
provide an efficient and effective work permit system to meet economic
and skills requirements, and fair, fast and effective programmes
for dealing with visitors, citizenship and long term immigration
applications and those seeking refuge and asylum. To facilitate
travel by UK citizens. |
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Work Permits (UK)’s Aim is... |
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To
provide, develop and promote legal routes for economic migrants
which contribute to economic growth/development, and to ensure that
routes are used legitimately. |
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What
& Why |
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The
Managed Migration Directorate is responsible for managing legal
migration into the UK by those who satisfy the requirements of immigration
law and policy. The legal routes for economic migrants which we
will manage in 2004/05 are: |
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Core business:
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The
bulk of applications processed by Work Permits (UK) relate to the
Work Permit scheme, designed to help employers who need to recruit
personnel from outside the European Economic Area (EEA) where no
suitable resident worker is available. |
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Sector-based schemes: |
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This
scheme is for the consideration of applications from UK employers
who need short-term, low-skilled workers to fill vacancies in specific
sectors where there are continuous difficulties in recruiting resident
workers (currently the scheme is used for two sectors; food manufacturing
and hospitality). |
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Business
Case Unit and Highly Skilled Migrant Programme: |
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The
Business Case Unit considers applications direct from Investors,
Sole Representatives, Retired Persons of Independent Means, Business
Persons and Innovators. The Highly Skilled Migrant Programme is
for applications from highly talented individuals who wish to work
in the UK. |
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Seasonal
Agricultural Workers Scheme: |
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This
scheme allows UK farmers and growers to employ students (in full-time
education and over 18) from outside the EEA to undertake short-term,
seasonal agricultural work. It is administered on Work Permits (UK)’s
behalf by contracted Operators. |
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In
addition, to administering the schemes listed above, Work Permits
(UK) is also responsible for making some immigration decisions connected
with employment related applications. |
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In
Country – Further Leave To Remain: |
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Work
Permits (UK) makes immigration decisions on overseas nationals (and
any dependants) for whom a work permit application (either core
business, SBS or HSMP) is granted when that individual is in the
UK at the time the application is submitted. |
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Worker
Registration Scheme: |
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This
new scheme was established on 1 May 2004. Its purpose is to monitor
access to the labor market and benefits by workers from eight of
the ten countries which joined the EEA on 1 May 2004. |
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UK Work Permits-Service
Standards |
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Work
Permits (UK) is committed to providing a high quality service to
its customers. We aim to deal with all applications quickly and
fairly, we aim to be as accessible as possible to customers by telephone,
e-mail or post and to deal with all queries and complaints in a
thorough and professional manner. From 1 October 2004 our performance
is monitored against the following service standards: |
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Consideration
of applications: |
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Make decisions on 70% of all work permit applications within 5 working
days and 90% within 15 working days of receipt by Work Permits (UK).
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Make Immigration decisions on 70% of approved cases relating to
In-Country
applications within 3 weeks (15 working days) and 90% in 8 weeks
(40 working days) of receipt by Work Permits (UK).
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Make decisions on 70% of applications under the Worker Registration
Scheme within 5 working days and 90% within 15 working days of receipt
by Work Permits (UK).
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Make timely decisions on 90% of requests for work cards from Seasonal
Agricultural Workers Scheme (SAWS) Operators within 5 working days
of receipt by Work Permits (UK).
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Make decisions on 50% of all applications under the Highly Skilled
Migrant
Programme within 4 weeks (20 working days) and 90% of all applications
in 13 weeks (65 working days) of receipt by Work Permits (UK). Communications
with customers
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Reply to all Private Office (PO) and Treat Official (TO) cases within
15 working days.
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Reply to all direct correspondence: e-mails within 48 hours, hard
copy letters within 15 working days.
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From 1 January 2005 to respond to all requests made under the Freedom
of
Information Act within 20 working days.
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Acknowledge complaints and compensation cases within 24 hours: provide
a
response to 100% of complaints within 15 working days and 100% of
compensation cases within 28 working days (after receiving all the
required information) |
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6 Key Objectives |
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Work
Permits (UK) has set itself 6 key objectives to achieve in 2004/05.
These objectives (listed below) are intended to secure improvements
to the way we develop and deliver all work streams and to the management
of our business. |
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1.
To develop operational policies that take account of, and are based
on, an
understanding of: |
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The needs of the UK economy and UK employers.
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The impact of employment-related migration on the UK economy, the
resident labor force, overseas workers and UK regions. |
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2.
To promote legal employment-related routes.
3. To provide a high quality service in considering applications
that is efficient and promotes effective immigration control.
4. To improve the robustness of the consideration process and to
enable action to be taken against those who have abused the system.
5. To manage resources, processes and systems to maximise efficiency
within the allocated budget and, so far as possible, recover full
costs from income earned.
6. To ensure that we have the right people at the right time, in
the right place, who are equipped with the necessary tools and skills
to develop their potential and enable delivery of all business objectives.

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